What can you send your users when a Continuity Event begins?

When a Continuity Event begins, sending SMS and Application User Notifications is crucial for ensuring that all users receive timely updates and instructions. This method of communication is effective because it reaches users through multiple channels, catering to different preferences and device capabilities.

SMS notifications can be particularly beneficial in scenarios where users may not have access to email or the internet, ensuring that they still receive critical information. Additionally, application user notifications can provide real-time updates directly through an app that users are already familiar with, enhancing engagement and ensuring the message is delivered in a proactive manner.

Utilizing both SMS and application user notifications maximizes the chances that all users will be informed promptly, which is essential during a continuity event when timely communication is vital for maintaining operations and minimizing potential disruptions.